1. Are your products genuine and lab-tested?
Yes. All products at Smart Chem Depot undergo strict quality control and laboratory testing to ensure purity, potency, and safety.
2. Do you ship worldwide?
Yes. We ship discreetly to clients across the globe, with secure packaging and tracking provided for every order.
3. How long does delivery take?
Delivery times vary depending on your location and customs processing. Most orders are delivered within 5–14 business days.
4. Is my personal information safe?
Absolutely. We use encryption and secure servers to protect your personal and payment information. Your privacy is our priority.
5. Can I return a product if I’m not satisfied?
Due to the nature of our products, all sales are final. Please contact support if you receive a damaged or incorrect item.
6. Do I need a prescription to order?
Our products are intended for research, professional, and wellness purposes. Please ensure compliance with local regulations before purchasing.
7. How can I contact customer support?
You can reach our support team via email at info@smartchemdepot.com or Whatsapp +0000 during working hours (Monday–Friday, 9 AM–6 PM GMT).
8. Do you offer bulk or wholesale orders?
Yes. Contact our team to discuss bulk purchases, pricing, and shipping arrangements.
9. How should I store my products?
Products should be stored in a cool, dry place, away from direct sunlight, and according to the storage instructions provided with each product.
10. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number to monitor your shipment until it arrives.
